Privacy Policy

1. About This Practice

Marcinowski Psychotherapy Services PLLC is a licensed mental health practice located at 28 Main St, Unit 2, Westfield, MA 01085, providing online psychotherapy services to adults in Massachusetts and Connecticut. This practice is operated by a Licensed Mental Health Counselor (LMHC) licensed in the Commonwealth of Massachusetts.

2. Information Collected Through This Website

This website collects information in the following ways:

• Contact form submissions: When you submit the contact form on this site, we collect your name, email address, and any message content you provide. This information is used solely to respond to your inquiry.
• Automatically collected data: Like most websites, this site may collect standard technical data such as your IP address, browser type, pages visited, and time of visit through hosting and analytics services. This data is used in aggregate to understand site usage and does not identify you personally.
• Cookies: This website may use cookies or similar tracking technologies through our website builder (Hostinger). You may configure your browser to refuse cookies, though some site features may not function properly as a result.

3. How We Use Your Information

Information submitted through this website is used only to:

• Respond to your inquiry or consultation request
• Determine whether our services may be a good fit for your needs
• Communicate with you about scheduling or next steps, if you choose to proceed

We do not use your contact information for marketing purposes, and we do not send unsolicited emails or texts.

4. How We Protect Your Information

We take reasonable steps to protect the information you share with us. However, please be aware that email and website contact forms are not fully secure or encrypted communication channels. Do not include sensitive clinical, financial, or identifying information in website messages. If you become a client, all sensitive health information will be communicated and stored through HIPAA-compliant systems.

5. HIPAA and Clinical Records

Marcinowski Psychotherapy Services PLLC is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) related to your care — including session notes, diagnoses, and treatment records — is handled in strict accordance with HIPAA and Massachusetts state law.

This website Privacy Policy does not govern clinical records or PHI. Your rights regarding clinical records are described in our separate Notice of Privacy Practices, which you will receive prior to beginning services.

6. Telehealth Services

This practice provides services exclusively via telehealth. All therapy sessions are conducted through HIPAA-compliant video platforms. No telehealth sessions are recorded without your explicit written consent. You are responsible for ensuring that your own environment is private during sessions.

7. Sharing of Information

We do not sell, rent, or trade your personal information. We do not share information submitted through this website with third parties except:

• As required by law or a valid legal process
• To comply with our mandatory reporting obligations under Massachusetts law (e.g., duty to warn, child or elder abuse reporting)
• With service providers who support the operation of this website (e.g., hosting platforms), who are bound by appropriate confidentiality obligations

8. Third-Party Links

This website may contain links to external resources or platforms (such as scheduling tools or professional directories). We are not responsible for the privacy practices of those third-party sites. We encourage you to review their privacy policies before submitting any personal information.

9. Children’s Privacy

Marcinowski Psychotherapy Services PLLC provides services to adults only. This website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has submitted information through this site, please contact us so we can promptly delete it.

10. Your Rights

You have the right to:

• Request access to any personal information we hold about you from website interactions
• Request correction or deletion of that information
• Opt out of any optional communications

To exercise these rights, contact us using the information below.

11. Massachusetts Residents

Massachusetts residents have additional protections under the Massachusetts Data Privacy Law (M.G.L. c. 93H) and 201 CMR 17.00. We maintain reasonable security measures to protect personal information we hold. In the event of a breach of security affecting your personal information, we will notify you as required by applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The effective date at the top of this page will be updated accordingly. Continued use of this website following any changes constitutes your acceptance of the revised policy.